Everything you're probably wondering, in one place.

After payment is confirmed, your purchase is saved in My library and your download information is emailed to you. Sign in with the same account email used at checkout. Earlier marketplace purchases remain with the service where you bought them.

These are digital downloads. Access is provided after payment confirmation; no physical item is shipped.

Check My library and your spam folder. If files are missing or a link does not work, email journeyengine6@gmail.com with your order number so we can help.

Yes, through a separate partner called Davincified. Those are printed canvases with matched acrylic paints and brushes, and Davincified prints, packs, ships, and handles all support and returns for that collection. Products in our own shop are digital downloads with no shipping involved.

Internationally — delivery dates are estimated at checkout by country, and free shipping kicks in above a threshold shown on the product page. Both details live on the Davincified site rather than here, because they change.

Same hand, same style, not the same files. Davincified paintings are licensed separately for physical production and printed on canvas; the digital paint-by-numbers kits in our shop stay digital-only. If you want a specific painting in both formats, message either shop and ask.

High-resolution PDFs (and sometimes images) sized for both A4 and US Letter, so pages print full-size without cropping no matter which paper standard your printer uses.

No — everything is designed to print at home from any printer, on regular paper, with no subscription or app required. Paint-by-numbers kits can optionally be filled in digitally on a tablet (Procreate, Adobe Fresco, Infinite Painter, and Sketchbook all work), but that's an option, not a requirement.

Yes, as many times as you like for your own or your household's use.

Yes — printing copies for your own classroom, ward, care home, or group is covered under normal personal use. Print as many as that group needs.

Personal use does not allow resale. Single designs marked for standard commercial licensing offer up to 1,000 units for +$20 or up to 10,000 for +$60. Bundles, sets and unreviewed products require a custom commercial quote. Original files cannot be resold or shared as standalone files.

Personal, classroom, and care-home printing is fine, at home as often as you like. Selling them, bundling them into a paid product, re-uploading the files, or using them in anything commercial isn't allowed.

In practice they overlap. Seek-and-find usually means a busy illustrated scene with a list of items drawn into it; hidden object often means the items are disguised inside the artwork rather than simply small. Each book states which type it is and how many finds are on each scene.

Sixteen colours is the beginner option and usually finishes in an evening or two. Thirty-six adds real tonal depth, and the higher tiers hold fine detail in the darkest paintings. If it's your first kit, go lower than instinct tells you — you can always move up.

Titles marked for adults are genuinely difficult — some pages pack two dozen finds into a densely drawn scene. Separate kids' editions use fewer, larger objects, so check the listing title and description for which one a specific book is.

A dedicated gifting option is not available in the new store yet. Please wait for the published checkout and gifting details before purchasing for someone else.

Discount codes for previous marketplace purchases do not apply to this website. New store offers will be listed on the Store offers page when available.

Gift receipts are not currently available in the new store.